Sykes Enterprises
Business process outsourcing company / From Wikipedia, the free encyclopedia
Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service.
Quick Facts Industry, Founded ...
Industry | |
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Founded | 1977 |
Founder | John H. Sykes |
Defunct | 2021 |
Headquarters | , United States |
Number of locations | 66 |
Key people | Charles E. Sykes (President & CEO) |
Services | |
Revenue | US$ 1,710 million[1] (2020) |
US$ 81.78 million[1] (2020) | |
US$ 56 million[1] (2020) | |
Total assets | US$ 948 million[2][full citation needed] (2016) |
Total equity | US$ 893 million[1] (2020) |
Number of employees | 61,100[1] (2020) |
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In 2021, Sitel Group acquired Sykes for $2.2 billion.[3] In March 2023, Sitel and Sykes fully merged to form Foundever.